[Regarding returns and defective products]

In the case of a defective product or a mistake made by our company, we will cover both shipping and handling fees.
If there is any damage or accident during delivery, please contact us.
We will refund you promptly.

[Returnable]
In the case of "defective products/mistakes in our products"

[Return period]
Refunds will be available if you contact us within 7 days of purchase.

[Return Method]
Please contact us or

Please contact us using the contact form.

Payment and Shipping

postage

Nationwide shipping fee: ¥800

(Excluding Okinawa and Hokkaido)

Shipping costs are calculated per purchase amount.

(Shipping fees vary for Okinawa and Hokkaido)

​Free shipping nationwide for purchases over ¥5,000 (excluding Okinawa and Hokkaido)

When purchasing multiple items at the same time If you order multiple items in one order,

Shipping costs will be the same as the shipping fee for one item in the above table.

Shipping costs are calculated per delivery destination.

Shipping charges for multiple individual items purchased

If you purchase multiple items with individual shipping fees in one order, shipping fees will be set for each item.

The highest shipping fee will be added for one item.

Large Purchase Discount Benefits Free shipping for purchases of ¥5,000 (tax included) or more per delivery address.

Payment Method

PayPal (online payment) allows you to place orders using PayPal.

Once you confirm your order, your PayPal app will automatically launch and display your payment details.

After confirming the payment details, press the "Pay" button to make the payment from your PayPal balance.

credit card

*Credit card information is processed through the payment agency Stripe.

Stripe's security posture is built to be extremely high.

It's an essential element in keeping your customers' personal and transactional data safe.

Stripe uses security technologies and strict policies that exceed industry standards.

This has earned us the trust of our users.

Specifically, Stripe encrypts all data using SSL/TLS technology to protect it from unauthorized access.

It is also PCI DSS (Payment Card Industry Data Security Standard) compliant.

This is an international security standard that all companies that handle credit card information must adhere to.

*Depending on your usage status, etc., you may be required to change to another payment method.

Cash on delivery

[Product price + COD fee + shipping fee [none if free]]
Please pay the delivery charge to the delivery person when the product is delivered.

Total product price COD fee

～29,999yen450yen

30,000-99,999 yen 700 yen

100,000-300,000 yen 1100 yen

*Some products are shipped directly from the manufacturer and cash on delivery is not available.

[Listed on the product page] Please be careful.
When placing an order, please check whether the product includes shipping or not.

If shipping charges apply, we will contact you again via order acceptance email.

Bank transfer

We are a bank transfer settlement agent.

This has been entrusted to DEGICA Co., Ltd.

If paying by bank transfer, please transfer to the following account:

​

Bank: Sumitomo Mitsui Banking Corporation Hinagiku Branch (Regular) 0907587
Name: DEGICA Co., Ltd.
Note: Bank transfer fees must be borne by the customer.